A Prism Business Media Publication April 21, 2006
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TABLE OF CONTENTS
  • Live from the E-mail Authentication Summit: Classes of E-mail "Absolutely Inevitable:" Goodmail CEO
  • Google Q1 Revenue Up, Click Fraud Settlement Approved
  • Acxiom Rebrands Digital Impact as Acxiom Digital
  • Richard Branson to Open DMA06 Annual Conference
  • Correction
  • List and Database News
  • Classified
  • ListFinder: Search over 50,000 lists
  • Webinars


  • This issue of DIRECT Newsline is sponsored by Hawkeye Group
    Marketing Originality That Works.
    hawkeye was founded by Steve Dapper, former global chairman of both Rapp Collins and Wunderman, on the belief that SENIOR EXPERIENCE = SPEED TO SOLUTION. hawkeye has attracted the industry's most senior marketers in Financial, Technology, Consumer Packaged Goods, Retail, Entertainment, Business Services and Travel & Leisure to deliver world-class results for world-class clients.
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    Top Stories
    Live from the E-mail Authentication Summit: Classes of E-mail "Absolutely Inevitable:" Goodmail CEO
    By Ken Magill
    Different classes of e-mail are "absolutely inevitable" if the system is to advance to the point where users can trust it, said Richard Gingras, CEO of Goodmail Systems, the company whose CertifiedEmail scheme AOL is implementing over the loud protests of liberal activist group MoveOn.org and others.

    The remarks -- made at yesterday's E-mail Authentication Summit in Chicago -- could be interpreted to bolster some of Goodmail's critics' arguments. Representatives of groups such as MoveOn.org claim that CertifiedEmail will lead to a two-tiered e-mail delivery system where senders who pay get more reliable delivery than even non-spammers who don't.

    However, Gingras said, senders are already paying to get e-mail delivered.

    "We're already in a world, really, where senders are paying to achieve certain ends," he said. "All of us here [at the summit] represent that to one degree or another.

    "It [classes of e-mail] just seems to me to be absolutely inevitable," Gingras added. "We all look at e-mail and recognize it as the most powerful medium we've ever known. People in this room who are e-mail marketers talk regularly about their 4,000% ROI. That's tremendous."

    Gingras added that e-mail is becoming a core component to every U.S. e-mail user's life, "yet it's obviously a troubled environment.

    "We're going to have to advance the system. Classified elements of elements of messaging are going to occur," he said.

    When asked after the panel if he meant classified in terms of delivery, Gingras said:

    "What the consumer needs to know in this unfortunately unsafe environment called the e-mail inbox is how can I be comfortable engaging in a message, for instance from a financial institution or the American Red Cross, and be comfortable that that message is authentic?'" he said. "That requires systems such as ours which can clearly label those messages as good."

    He added that he does not think different levels of deliverability based on payment are inevitable. "I'm simply talking about how the messages are distinguished in the inbox," Gingras said.

    AOL announced in January that it was adopting Goodmail's system under which bulk e-mailers can pay to have their e-mail certified as non-spam and guaranteed to be delivered with a seal of approval into AOL's inboxes with graphics and links intact.

    The announcement fueled a firestorm of criticism in the press, much of which lately has involved picking apart Gingras' public statements.

    "One thing I've learned in the last six weeks is that your words will be parsed to the syllable," Gingras said.

    "When I say class, I mean not every message in the inbox is the same. There are messages that are easily determined as comfortable and safe like a message from my mom. There are lots of messages that are suspect."

    Google Q1 Revenue Up, Click Fraud Settlement Approved
    Google Inc.'s first quarter 2006 revenue was $2.25 billion, up from first-quarter 2005 revenue of $1.26 billion. The Mountain View, CA-based online services firm's net income jumped from $369.2 million to $592.3 million during the same period. The quarter ended March 31.

    Google-owned sites generated revenue of $1.30 billion, up from first quarter 2005 revenues of $657 million. Google's partner sites, through AdSense programs, pulled in $928 million, up from $584 million a year ago. Revenue from outside of the United States contributed 42% of the total, compared with 39% in first-quarter 2005. Foreign exchange rates had an immaterial impact on sequential international revenue growth.

    In other Google news, an Arkansas judge approved a preliminary settlement in a class-action click fraud lawsuit brought last year by search advertisers against Google, Yahoo! and other search engines. The settlement will let Google offer up to a total of $60 million in ad credits to marketers who can show they've been victimized by bogus ad clicks between 2002, when Google first launched its pay-per-click ad program, and yesterday.The agreement includes up to $30 million to pay claimants' legal fees.

    The suit, first brought by Lane's Collectibles and Gifts of Texarkana AR, will still proceed against Yahoo! Search Marketing. Other search engines in the suit syndicate paid-search ads from Google and are expected to be covered by the settlement.


    This issue of DIRECT Newsline is sponsored by CDS Fulfillment

    Make every customer count. CDS offers direct marketers one-source, end-to-end solutions to help gather and manage your customer data for real, long-term value.
    Our total solutions approach includes advanced data capture, remittance and lockbox processing, customer care, fulfillment and distribution, and printing and lettershop services. All backed the financial stability of The Hearst Corporation. For more information, email salesinfo@cdsfulfillment.com.


    Acxiom Rebrands Digital Impact as Acxiom Digital
    Acxiom Corp. has rebranded Digital Impact as Acxiom Digital. The rebranding reflects Digital Impact's e-mail marketing operations and MarketLeap, its search engine marketing business, into Acxiom, according to the Little Rock, AR-based company.

    Kevin H. Johnson, former vice president of products and marketing for Digital Impact, will lead Acxiom Digital. William Park, former CEO of Digital Impact, has been given responsibility for Acxiom's InfoBase data business, Acxiom Direct, and Acxiom Digital.

    Acxiom Digital's next moves include broadening its customer acquisition services through a series of Web sites. Its initial focus is the education industry, which it will service via its Web site www.healthcareers.ne.

    Richard Branson to Open DMA06 Annual Conference
    Richard Branson, founder and chairman of the Virgin Group, will deliver the opening keynote speech at DMA06, the Direct Marketing Association's annual conference. DMA06 will be held in San Francisco at the Moscone Convention Center Oct. 14-18.

    "The success of his billion-dollar empire, which began as a direct mail retailer, is illustrative of how a multichannel marketing strategy is essential to achieving results-driven business goals," said John A. Greco, Jr., the DMA's president and CEO, in a statement.

    Virgin Group operates a wide spectrum of businesses including music, air travel, mobile,financial, retail, music, Internet, drinks, rail, resorts and leisure. The company operates 200 companies in more than 30 countries.

    Correction
    The story about TCI Direct president James Thulin's prison sentence [Direct Newsline, April 20] was inaccurate, due to a misstatement by the Los Angeles County District Attorney's Office. Thulin was in fact sentenced to three years in California state prison and must serve at least half that time.


    ACCM - The Largest Conference for Catalog, Internet & Multichannel Merchants
    May 8-10, 2006        Chicago, IL

    The newly named Annual Conference for Catalog and Multichannel Merchants (ACCM) acknowledges the dramatic change in how customers buy, and how to market and sell, goods and services. ACCM's real-world case studies, in-depth conference intensives, powerful keynote speakers, web, merchandising and search engine labs and catalog, web and email critiques will show you how to grow sales and profits from your core business, as well as how to launch brands and brand extensions. Register Today and Save! Simply use DIRECT savings code E11. www.accmshow.com

    List and Database News
    American Trainco Seminar Attendees and Supervisors
    Over the past 24 months 42,231 direct-mail-sold individuals have attended seminars.
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    Custom Direct Enhanced Master File
    Here are 291,333 check buyers sourced from space, freestanding and package inserts.
    Selections: Gender, check type, adult age, presence of children, marital status, dwelling type, length of residence, income, mail order buyer, lifestyle interest, ethnic, state/SCF/ZIP
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    Contact: Adrea Rubin Management Inc., 212-983-0100

    The Horse, Backstreet Choppers
    Reach 10,096 direct-mail-sold subscribers to this motorcycle publication.
    Selections: Gender, state/SCF/ZIP
    Price: $100/M
    Contact: RMI Direct Marketing Inc., 203-825-4632

    Accepted Travel Industry Lists
    This compilation offers 50,508 small business leaders who have influences over the nation's travelers.
    Selections: Contact, county, phone number, state/SCF/ZIP
    Price: $100/M
    Contact: Customized Mailing Lists, 941-360-2040

    Classified Advertising
    Classified
    eCommerce Marketing Manager
    CA, Inc.

    Position Description:
    CA (NYSE: CA), one of the world's largest information technology (IT) management software companies, unifies and simplifies enterprise-wide IT environments. CA expanded into the home and small business markets in 2004 with award winning security, PC optimization, backup, migration and connectivity software solutions. The consumer division operates as a distinct business unit within CA, and is one of its fastest growing business units worldwide. The Consumer Division develops and brings to market software solutions that protect and simplify computing performance for all PC users.

    eCommerce Sales Executive drives sales of CA's consumer products by building and establishing relationships with eTailers primarily through telesales. The incumbent will leverage existing eTail programs and develop new marketing programs to increase sell-through of consumer products. The incumbent will be evaluated on the achievement of specific revenue goals.

    Professional Requirements:
    • Drive end-user sell-through of consumer products through eTailers and other sales programs
    • Meet or exceed revenue objectives on a monthly, quarterly and yearly basis
    • Establish and manage a day-to-day telephone relationship with the top 100 eTail accounts
    • Identify and target top 100 Internet eTailers through research and prospecting
    • Penetrate the number of products sold through the managed eTail accounts
    • Leverage existing sales and marketing programs to increase eTailer sales
    • Create new sales and marketing programs to increase eTailer sales
    • Capitalize on the aggressive national marketing programs to increase sales
    • Solid knowledge of eCommerce marketing and sales strategies
    • Minimum 3-5 years related business experience
    • Proven track record in developing marketing programs that yield a high ROI
    Location: Islandia, NY

    Apply: Candidates are encouraged to submit their resume via the following link:
    www3.ca.com/career/Display_Job.asp?CID=23103
    To learn more about CA and what we have to offer, please visit our website at www.ca.com/

    Direct Media, a leading brokerage & management company located in Greenwich, CT has an exciting opportunity for an Account Coordinator in our Consumer List Management Group.

    Account coordinators are expected to perform or assist with such key functions as:
    • Advertising and promotion
    • Telemarketing, written recommendations
    • List owner reviews and reporting
    • Test order follow-up and order upsell
    • Interaction with accounting and exchange reconciliation
    For those with strong administrative and account management backgrounds, this can be a truly rewarding position, one with growth potential of salary and responsibility. For individuals looking to advance their list marketing careers, the Account Coordinator is the perfect springboard to more senior list management account executive positions.

    Requirements: A minimum of 2 years Direct Marketing experience, preferably on the list management side Applicants must possess strong communication, writing and computer skills. The ideal candidate is one who has possesses a high attention to detail, enjoys a fast-paced, yet friendly, environment and works well both independently and within a team structure.

    We offer a competitive salary and excellent benefits. Please email or fax resume with salary requirements to Humanresources@directmedia.com or 203-532-1047

    The Information Refinery, headquartered in Mahwah, NJ, is a 20 year old direct marketing company specializing in mailing list management and list brokerage. We are seeking a highly motivated, proactive individual with strong selling skills, excellent verbal and written communication skills, and at least 4 years in list brokerage. The ideal candidate will have experience prospecting, negotiating, acquiring, and maintaining list brokerage accounts.

    We offer a competitive salary and lucrative commission plan as well as excellent benefits and a great opportunity for growth. Roll up your sleeves and join a "starch-free" firm continually on the grow!

    Please send resumes via email to brian@inforefinery.com

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    ListFinder is a FREE search engine that lets you search more than 50,000 data cards that represent virtually all lists on the market -- postal, e-mail, telephone and insert media. It's the quickest and easiest way to find lists for your marketing campaigns.

    Click here to access ListFinder for:
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    About this Newsletter

    Editorial Director: Ray Schultz
    Managing Editor: Charles Vietri
    Executive Editor: Beth Negus Viveiros
    Senior Editor: Larry Riggs
    Senior Writer: Richard H. Levey
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    Copyright 2006, Prism Business Media. All rights reserved. This article is protected by United States copyright and other intellectual property laws and may not be reproduced, rewritten, distributed, re-disseminated, transmitted, displayed, published or broadcast, directly or indirectly, in any medium without the prior written permission of Prism Business Media.



    MCM Live 2006
    NYC: June 1-2
    San Francisco:Oct.5-6

    MULTICHANNEL MERCHANT presents MCM Live, a series of two-day intensives for retail, catalog and e-tail executives who are expanding into new channels or looking to improve their existing multichannel strategy.

    Take your multichannel business to the next level! Visit www.mcmlive.com for a complete agenda, speaker bios and to register online. And be sure to use your special savings code E17.